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Live Help ( Costech’s Technical Support System )

If you are experiencing a technical problem you can click on the 'Live Help LOGO' below and speak with a technician live by text chat. A technician is avaiable from Mon-Fri 9am-6pm EST

When entering Live Help a welcome message displays, asking for your name and email. Please provide an email address if possible. Although your email address is NOT necessary to continue it will assist the technician if he/she needs to send you a more detailed set of instructions to help fix the problem you are experiencing.